Offline to Online

Acquire new customers, capture feedback, and design tailored questionnaires to assist customer journey touchpoints. 

  • Risk free. Zero Fee.

  • Store profile with pictures, reviews, and store location.

  • Access to more than 30,000 users on FeeBack App.


One Timer

Mystery Shopping

Quality, standards and gap audit, performed by professional mystery shoppers and researchers helping businesses to evaluate four areas: Environment, Staff, Process/Service, and Product. Comes with a detailed findings report sent by the end of the project.

  • Price: starts from 250 JD / location
  • Delivery time: 2 weeks

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Yearly Contract

Super Mystery Shopping

A full evaluation plan for the whole year, starts with 10 professional mystery shoppers evaluating main touch points in the organization within 2 weeks and issuing the first detailed findings report.

Building on that, and continuing with 3-5 mystery shoppers on weekly basis with a weekly and monthly findings report comparing previous periods performance.

  • Price: starts from 6,000 JD/ Location/ Year.