Services

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ZERO Fee

Offline to Online
(O2O)

Acquire new customers, capture feedback, and design tailored questionnaires to assist customer journey touchpoints. 

  • Risk free. Zero Fee.

  • Store profile with pictures, reviews, and store location.

  • Access to more than 30,000 users on FeeBack App.

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One Timer

Pro
Mystery Shopping

Quality, standards and gap audit, performed by professional mystery shoppers and researchers helping businesses to evaluate four areas: Environment, Staff, Process/Service, and Product. Comes with a detailed findings report sent by the end of the project.

  • Price: starts from 250 JD / location
  • Delivery time: 2 weeks

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Yearly Contract

ProX
Super Mystery Shopping

A full evaluation plan for the whole year, starts with 10 professional mystery shoppers evaluating main touch points in the organization within 2 weeks and issuing the first detailed findings report.

Building on that, and continuing with 3-5 mystery shoppers on weekly basis with a weekly and monthly findings report comparing previous periods performance.

  • Price: starts from 6,000 JD/ Location/ Year.